Frequently Asked Questions
Where do you deliver? How much does it cost?
We currently deliver to the following cities:
- Beverly Hills
- Farmington Hills
- Grosse Pointe
- Harrison Township
- Hazel Park
- Highland Park
- Huntington Woods
- Madison Heights
- Oak Park
- Royal Oak
- St. Claire Shores
When will I get my food?
Order by Wednesday at 11:59pm, and your order will be delivered the following Sunday between 5:30pm and 8:30pm. If you order any time after Wednesday at 3pm, your order will be delivered the Sunday after next.
The reason behind this is to ensure that every meal is made with the freshest ingredients. After the Friday 5pm cutoff time, we begin sourcing ingredients. Ingredients arrive to our facility Friday and Saturday and then we begin prep. Our meals are cooked and refrigerated on Sunday and then delivered to your home between 5:30pm and 8:30pm.
What if I’m not home to receive my delivery?
If you’re not going to be home on Sunday between 4:30pm and 7pm, then you can purchase our Cookd Insulated Cooler Bag. We’ll leave the cooler bag with your meals inside, and it will be ready for you when you get home.
If you already have a Cookd Cooler Bag, or would like to use a cooler bag of your own, just leave it outside your door and we’ll fill it with your meals.
Is the food organic?
We use organic ingredients seasonally when they’re available from our local garden. Meals containing organic ingredients appear with [symbol ] on the product image.
Where is the food prepared?
Our food is prepared at The Great Lakes Culinary Center located in Southfield, MI.
Where can I find a full list of ingredients and macros?
Full ingredient and macro information can be found on the product page under the Nutritional Value dropdown and on all packaging.
Do you offer vegetarian and vegan options? Low carb? Gluten free? Dairy free?
Yes! All of our menu items have a label that will tell you which items are vegan, vegetarian, low-carb, gluten-free, and dairy-free. Refer to our [legend] for more information.
Is there an order minimum?
Do I have to sign up for a subscription?
Not at all! Cookd is made for you to order when you want it. If you don’t want Cookd this week, don’t place an order. If you want Cookd next week, place an order by Wednesday at 3pm.
Is the packaging eco-friendly?
Yes! We get the packaging for containers from Greensafe products in Detroit. The containers are made from plant fiber and usually breakdown in landfills in 6-7 weeks.
How often does the menu change?
We revamp our menu seasonally, and try to also add new meal options every 4-6 weeks.
What types of dietary needs are you able to meet?
Cookd provides keto/low-carb, paleo, vegan, vegetarian, gluten-free, and dairy-free meal options.
How many people does one meal feed?
Our typical individual sized meals are meant to be a filling portion for 1 person. Of course, not everyone eats the same amount of food. Most of our meals can be easily divided into two servings.
Is your food halal?
Yes! All of our halal meats are sourced from Saad Wholesale Meats in Eastern Market.
Can I order gift cards?
Yes! Click here to go to our gift cards page.